FAQs

What types of products do you offer?

Our store provides a curated selection of high-quality accessories and apparel, including innovative protective films for laptops and stylish leather crossbody bags. We focus on unique, trendy items that enhance everyday style while ensuring durability and comfort.

How can I ensure the right fit for your apparel?

To ensure the right fit, we recommend consulting our sizing guide available on each product page. This guide provides detailed measurements to help you select the appropriate size based on your personal dimensions.

What is your return policy?

We have a 30-day return policy. To be eligible for a return, items must be unworn, unused, and in their original packaging with tags attached. You will need to provide a receipt or proof of purchase to initiate a return.

How long does shipping take?

Orders typically ship within 1–2 business days. Standard shipping takes 3–7 days and is free for orders over $50. Express shipping is available for a fee and takes 1–3 days. International shipping rates are calculated at checkout.

Do you offer exchanges?

We do not offer direct exchanges. The fastest way to obtain a different item is to return the original item and place a new order once the return is accepted.

What should I do if my order is delayed or lost?

If your order is delayed or lost, please contact us at luisfmayorga07@gmail.com. We will assist you in resolving the issue promptly.

Are there any items that cannot be returned?

Yes, certain items cannot be returned, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns on sale items or gift cards.

How long does it take to process a refund?

Once we receive and inspect your return, we will notify you of the approval status. If approved, refunds are processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.